Thank you for choosing Beau’s Pets for your pet accessory needs. We are committed to ensuring your satisfaction, and to facilitate a smooth return and refund process, we’ve established the following guidelines:
Return Window
- 15 days from delivery
Accepted Conditions
- Products must be new, unused, undamaged, with original tags and packaging
Return Process
- Contact: support@beauspets.com for Return Authorization
- Return address: Beau’s Pets, 109 Orange St, La Marque, TX 77568, United States
- Returns without prior approval will not be accepted
Return Shipping
- Customers are responsible for all return shipping costs
- Customers must prepare and print their own return labels
- Beau’s Pets does not provide prepaid labels
Restocking / Restoration Fees
- None
Exchanges
- Not available (refund only)
Refunds
Original shipping costs are non‑refundable
Issued within 7 days after inspection
Refund applied to original payment method
CONTACT INFORMATION:
Store Name: Beau’s Pets
Business Address: 213 Dogwood Hills Dr, Mt. Juliet, TN 37122, United States
Phone: +1 (615) 449-7488
Email: support@beauspets.com
Business Hours: Our customer service hours are from 9:00 AM to 5:00 PM, Monday through Friday (CST) – UTC−6
Order Cut-off Time: 5 PM (CST) – UTC−6